What logical order should be followed for troubleshooting a Care Everywhere authorization issue?

The logical order for troubleshooting a Care Everywhere authorization issue begins with ensuring that the patient has given consent. This step is essential because without the patient's consent, any data sharing or access cannot proceed, regardless of whether all technical requirements are met. It's crucial to respect patient privacy and comply with legal requirements regarding sharing health information.

After confirming consent, the next logical step is to check for linkage. This involves verifying whether the patient's records are correctly linked between different healthcare systems, as proper linkage is necessary for accessing the patient's information. Finally, once consent and linkage are verified, the process can proceed to the actual authorization for data sharing.

By following this order—first obtaining consent, then checking linkage, and finally proceeding with authorization—you ensure that all necessary legal and technical conditions are satisfied before moving forward with the Care Everywhere functionality. This structured approach minimizes the chances of encountering issues and enhances compliance with privacy regulations.